We stand behind our products & while Phenom Elite's unofficial return policy is "we always want to do the right thing," Phenom Elite provides you with our Warranty Guarantee that all materials used will be free from defects. We will repair or replace, free of charge, merchandise that proves to be defective in workmanship or material.
Gloves must be returned within 45 days of purchase with its original sales receipt. Please be advised that this warranty does not cover tearing or peeling from normal wear or improper use.
We want to ensure you are satisfied with our product. Apparel must be returned within 45 days of purchase unwashed, with its original sales receipt & with all tags still on. Please note that we do not accept returns or exchanges on “print on demand” products due to custom production.
Footwear must be unused and packed as provided in its shoe box. Please note that we do not accept returns on socks or mouth guards due to safety precautions, unless the item you received is otherwise damaged.
All refunds will be credited back to you initial form of payment. All credits will be sent in the form of a discount code that can be applied to any future purchase.
Unfortunately at this time we are unable to accept any international returns or exchanges due to customs duties. We apologize for any inconvenience.